Privacy Policy

At Custom Boxes Lab (“we,” “our,” or “us”), accessible from
https://customboxeslab.com, we are committed to protecting your privacy.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our
website or place an order with us.

By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

• Fill out a contact form
• Request a quote
• Place an order
• Subscribe to emails
• Communicate with us via email or phone

Personal information may include:

• Full name
• Email address
• Phone number
• Billing and shipping address
• Order details and specifications
• Payment-related information (processed securely by third-party providers)

We do not store or process credit or debit card details directly.

2. Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address
• Browser type and version
• Pages visited and time spent
• Referring URLs
• Device type

This information is collected using cookies and analytics tools to improve website performance and user experience.

3. How We Use Your Information

• Process and fulfill orders
• Communicate with you about quotes, orders, or inquiries
• Provide customer support
• Improve our website, services, and marketing
• Send promotional emails (only if you opt in)
• Detect and prevent fraud or misuse

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Analyze website traffic
• Understand user behavior
• Improve website functionality

You can disable cookies through your browser settings. Some features may not function properly if cookies are disabled.

5. Sharing of Information

We do not sell, trade, or rent your personal information.

We may share information with trusted third parties such as:

• Payment processors
• Shipping and logistics providers
• Analytics and marketing service providers
• Legal authorities if required by law

6. Data Security

We use reasonable security measures to protect your personal information, including secure HTTPS connections and restricted access.

However, no method of transmission over the internet is completely secure.

7. Your Data Protection Rights

• Request access to your personal data
• Request correction or deletion of your data
• Opt out of marketing communications
• Withdraw consent at any time

To exercise these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

9. Children’s Information

We do not knowingly collect personal information from children under the age of 13.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

11. Contact Us

Custom Boxes Lab 

744 Brick Row 2345 Richardson, TX 75081

Phone: (639) 389-5882

Email: sales@customboxeslab.com