Payment Policy

This Payment Policy explains how payments are processed when you place an order with Custom Boxes Lab. Please read this policy carefully before completing your purchase.

1. Accepted Payment Methods

We currently accept secure online payments through our supported payment providers. Available payment methods may include:

  • Credit Cards
  • Debit Cards
  • PayPal

All payments are processed through secure payment gateways. Custom Boxes Lab does not store your complete payment card information.


2. Sample Payment

Some products may display a sample payment amount to begin your custom packaging request. This sample payment allows our team to review your specifications and prepare a custom quotation based on your requested size, quantity, material, printing, and finishing requirements.

Where applicable, the sample payment may be adjusted toward your final approved order.


3. Custom Order Pricing

Because every packaging order is manufactured according to the customer's approved specifications, final pricing may vary depending on the selected size, quantity, material, printing, finishing options, and other production requirements. A detailed quotation will be provided before production begins.


4. Payment Confirmation

After a successful payment, you will receive an order confirmation by email. Our packaging specialists will review your order details and contact you if additional information is required before production.


5. Payment Security

We use secure payment processing technology to help protect customer payment information during checkout. Payment transactions are encrypted and processed by trusted payment service providers.


6. Pricing Accuracy

We make every effort to ensure that product information and pricing displayed on our website are accurate. If a pricing or technical error is identified, we will notify you before proceeding with production so that you can review and approve any necessary updates.


7. Related Policies

For additional information about shipping, returns, refunds, privacy practices, and our terms of service, please review the corresponding policy pages available on our website.


8. Contact Us

Custom Boxes Lab

Address: 744 Brick Row 2345 Richardson, TX 75081

Phone: (469) 649-8706

Email: sales@customboxeslab.com